WhisperMe Support

If you need help with WhisperMe, please contact us:

Email: highball@jocoding.net

Address: 16 Wausan-ro 29-gil, Mapo-gu, Seoul, South Korea

Common Topics

Account Issues

  • Can’t sign in? Try resetting your password from the sign-in screen, or sign in with Google or Apple.
  • Want to delete your account? Go to Settings > Account > Delete Account in the app. This permanently deletes all your data.

Voice Calls

  • Call not connecting? Make sure you have a stable internet connection and microphone permission is enabled.
  • Can’t hear the companion? Check your device volume and make sure the app has audio permission.

Companion

  • Companion not remembering things? The AI memory system extracts facts after each call. It may take a few conversations for the companion to build up context.
  • Want to change your companion’s settings? Tap your companion’s profile to edit name, personality, voice, language, and more.

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